Integra Scale
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FAQ

Your most common questions, answered clearly

We know that bringing an AI agent into your business raises questions. Here we answer the ones we hear most from SMB owners, honestly and without jargon.

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Do I need to be technical?

No. You do not need to know how to code, set up servers, or understand how artificial intelligence works under the hood. That is our job. You tell us how your business runs today: which tools you use, which tasks take the most time, and what results you expect. We design, implement, and maintain the agent. You use it like any other tool in your day to day, with no technical hassle.

What does ongoing support cost?

Keeping your agent running is a fixed monthly fee that includes support, adjustments, and ongoing improvements. There are no surprise charges or hidden costs for every message processed. Before we start, we give you a clear quote with everything included. Most of our clients recover that investment in the first few weeks, because the agent frees up manual work that currently costs your business much more.

Is my data safe?

Yes. We only access the information needed for the agent to do its job. We do not sell or share your data with third parties. We work with the same tools you already use and respect the permissions you authorize. If at any point you want to review what information the agent handles or limit its access, we do that with you. Your information is yours, and we take that seriously.

Can I start with one process?

Yes, and that is what we recommend. Most clients start with one agent on the process that costs them the most time: replying to customers, logging orders, following up on sales, or preparing reports. You see concrete results in a few weeks, and when you are ready, we expand to other processes. You do not have to transform your entire business overnight.

What if it doesn't work?

We work with you until you see real results. If the agent does not respond the way you expect, we adjust the rules, improve the replies, and optimize the flow. The first consultation is free with no commitment, so we can evaluate together whether it makes sense for your business before you invest. Our goal is for you to get time back and see impact, not to sell you something that does not help.

Have another question?

Write to us or book a free consultation. We reply personally with no commitment.